Contact support
Email vivianricezpmt4006@gmail.com. Include the email address connected to your account and a short description of the issue. Do not send your password or verification code.
Sign-in and verification
Use the verification or password-recovery option in the app to request a new code. Codes are time limited. Check your spam folder and confirm that the email address is entered correctly.
Report content or a user
Open the relevant post, clip, comment, answer, message, or profile, choose the report option, select the closest reason, and submit. Reports are used for safety and moderation review.
Block a user
Use the block option from that user’s profile or content menu. Blocking hides that user’s content and conversations from your Roka experience. You can manage blocked users in Settings.
Delete your account
In Roka, open Profile → Account → Delete account and confirm the request. This signs you out and starts removal of account information as described in the Privacy Policy.
Climbing safety
Roka content is shared by community members and is not professional climbing instruction. Use appropriate equipment, follow gym and land-manager rules, assess conditions independently, and seek qualified instruction when needed. If there is an immediate emergency, contact local emergency services.
Legal information
See the Privacy Policy and Terms of Service.